Prices are per person, per night, including our ¾ pampering board. The local tax of €3.50 and the tourism tax of €1.00 per person (from 14 years) per night is not included and is payable on-site.
*Your 3/4 pampering board starts on the day of arrival at 2:30 pm with an afternoon snack and ends on the day of departure at 11:00 am after breakfast
Supplements & reductions
Late check out:
with room usage per person: €80.00 including an afternoon snack (on request / subject to availability)
Without room usage per person: €30.00 including an afternoon snack (on request / subject to availability).
Additional person:
Discount for a 3rd person (from age 17) in the room
20% off in an extra bed when staying with two full paying guests
Dogs:
€35 per dog/day, only on request and subject to availability
Use of wellness facilities on the day of departure:
€30 per person
Deposit
We kindly ask for a 30% advance payment via credit card or bank transfer. In the event of a cancellation, the deposit will be fully retained. The remaining balance is payable upon arrival at the accommodation. Alternatively, you may choose to pay the full amount immediately by credit card or bank transfer.
Payment
Please note that cash payments in Italy are limited to €4,999.99 per reservation. We gladly accept the remaining balance or full amount via credit cards (VISA, Mastercard, Amex, and EC-card).
Cancellation policy
Cancellations are only accepted in writing.
Up to 14 days before arrival: no cancellation fees. From 13 to 8 days before arrival: 75% of the total package price will be charged. In the last week before arrival, or in the event of early departure, late arrival, or no-show, we charge 100% of the total cost.
Majestic Resorts cancellation protection
Our cancellation protection is automatically added at a rate of €5.00 per night unless you expressly indicate that you do not wish to take out insurance. This travel protection covers illness, accidents, or death, upon submission of a doctor’s certificate.
Booking specific room numbers
We are happy to consider special room requests, but we cannot guarantee the reservation of specific room numbers or floors! Additionally: please note that the decor of the rooms may vary slightly from the photos, though the size and layout will remain the same.
Weekend stays
We ask for your understanding that we can only offer limited weekend stays from Thursday to Sunday (winter season). Stays from Friday to Sunday can only be booked at short notice.
Check in: from 3:00 pm to 10:00 pm.
If you plan to arrive after 7:00 pm, we kindly ask that you inform us in advance. Check-out: until 11:00 am
For a late check-out, we charge €80.00 per person (including afternoon snack) with room use, or €30.00 per person (including afternoon snack) without room use – only possible upon short-notice request and subject to availability!
Flowers and surprises for special occasions
We are happy to organise the following for you, upon request, in your room: a bouquet with your favourite flowers, a bottle of Prosecco, a romantically decorated room with rose petals, and much more … Please inform us of your wishes one to two days in advance at reception.
Appointments:
The beauty department is open daily from 3:00 pm to 7:00 pm. Appointments can be made directly at the beauty reception by dialling 660, or at the hotel reception by dialling 9. Our SPA team is extremely committed to your well-being, so it is important for everyone that you turn up on time for your booked appointment, otherwise your treatment time will need to be shortened accordingly. Cancellations made at short notice (within six hours) will be charged 100% of the price unless the appointment can be reassigned.
Lunch packages
If needed, you can order a lunch package at reception to take on a hike or as an alternative to breakfast.
Golf
You can book private golf lessons through our reception. Additionally, every Thursday during the golf season (approx. April to October), you have the opportunity to participate in a complimentary introductory golf session. As our guest, you also receive unlimited complimentary green fees.
Vespa rental
“Una Vespa mi porterà fuori città…” Just like in the famous Italian song by Luna Pop, you now have the chance to hop on a Vespa and explore the surrounding area from the Montis. More information is available at reception.
Cleaning & laundry
Minibar
Each room has a minibar with mineral water (€3.00 per bottle), which is restocked daily.
Dogs
As dog lovers, we welcome your four-legged companions with advance notice.
Your loyal friend is welcome to accompany you to the garden and the lobby bar area. However, the restaurant, breakfast room, and spa area are reserved for humans.
Non-smoking rooms
All room categories are non-smoking. We kindly ask you not to smoke in the room. You are welcome to smoke on the balcony.
Internet
All rooms and the hotel lobby have free Wi-Fi access.